Dashboard
Billing & Invoicing
Manage all your records information from one place.
Featured Posts
Revenue Leakage in Records Centers: Nine Places to Look First
Revenue leakage is different from bad debt, because it never appears anywhere. The work was done, the ticket closed, and the invoice went out without it. Nine specific places records centers lose money they have already earned.
Archive Corporation: Twelve Years Away, and the Conversion Back
Archive Corporation left O’Neil in 2003, spent twelve years on other software, and converted back. Marjorie Baker on why, what the conversion looked like, and the billing errors it uncovered.
Pioneer Records: “Our Invoice Is Also Our Report Card”
Kevin Phelps started Pioneer’s records division from scratch and chose the software on day one. On invoice exceptions, billing accuracy, and why the invoice is the report card.
