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Operating Efficiency
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Featured Posts

Revenue Leakage in Records Centers: Nine Places to Look First
Revenue leakage is different from bad debt, because it never appears anywhere. The work was done, the ticket closed, and the invoice went out without it. Nine specific places records centers lose money they have already earned.

The Hill Company: A Pattern of Going First
First records center in the UK on O’Neil. First in Europe with a fully wireless warehouse. James Hill on how he decides when to move, and how he keeps the company from settling.

