A software conversion can be a challenging undertaking; time-consuming, disruptive, and risky to the business if not done properly. Staff productivity, potential data inaccuracies, and most importantly, the impact on customers must be considered. Choosing the right software partner who has an exceptional feature set, support structure and technology strategy is paramount. The opportunity however to invest in a business

Rick Jackson, a military veteran who transitioned into entrepreneurship, exemplifies how the disciplined mindset cultivated in service can propel business success. After retiring from the military, Jackson applied his values of perseverance and excellence to his document storage and destruction business, earning several prestigious honors along the way. Whether you’re leading a thriving enterprise or building a startup from scratch,

In any industry or business, getting people in the door is a key to success. Perhaps an even bigger challenge is keeping them coming back. Great service makes your customers feel that you care about developing a long-term relationship, more than just closing the deal. At a time where customers often complain about the lack of service, or the feeling

Making the Right Decisions for Business Success Every decision in business has consequences. It’s like driving a car with only two gears: forward or reverse. Decisions either move you toward your goals or take you further from them. That’s why making the right business decisions is crucial for success. This is a story of a company that made the right

Stevedoring and Pilotage Services. What do they possibly have in common with records management? Both are in the business of organizing and navigating crowded and congested situations. And both have control over the speed, direction and movements of their items. Here’s a case study on a freight forwarding champion, who expanded into document storage/management. They’re using O’Neil software as a