Dashboard
O'Neil Insights
Our latest thinking on the issues that matter most to document storage business leaders.
Featured Posts
Working Out Whether a Marketplace Channel Pays for You
The only results worth anything are the ones your own numbers produce. The calculation, the figures you need, and the two places it usually goes wrong.
How People Actually Buy Storage and Shredding Now
A growing share of buyers search, compare and decide before speaking to anyone. For one-time purge work there is often no incumbent at all, and almost no operator gives them a way to buy.
When the Box Count Stops Growing
For a growing number of operators the box count has stopped rising. That is a revenue problem only if revenue per box is flat too, and it usually is not.
Five Numbers Every Records Center Should Check Monthly
Most records centers have more data than they use and fewer numbers than they need. Five that move before the financial statements do, each with an action attached.
Revenue Leakage in Records Centers: Nine Places to Look First
Revenue leakage is different from bad debt, because it never appears anywhere. The work was done, the ticket closed, and the invoice went out without it. Nine specific places records centers lose money they have already earned.
Stratus Hosted or On Premises: How Records Centers Actually Decide
The question is not whether to move to the cloud. It is who runs the infrastructure. What actually changes, what does not, and the four situations where on premises remains the better answer.
