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Enable Your Customers to Directly Manage Their Records Information - Anytime, Anywhere

A laptop screen displaying data from O'Neil Order records management software.

Empower Your Customers - Streamline Your Customer Support


Designed Around Your Customers

This web based portal allows your customers to access their stored inventory, encouraging them to seamlessly access your services.


search friendly interface

With full text search capability, record center customers can enter search criteria contained in any field to locate their records.


A Boost For Your Customer Support Team

Your customers can quickly perform many tasks with confidence, eliminating unnecessary emails and phone calls to your support staff.


Your Brand - Front and Center

Use your own logo and colors to create a seamless brand experience for your customers from your website to O'Neil Order.

A man is seated at a desk, managing his physical records through the O'Neil Software product suite on his laptop.

When Your Customers Win, You Win

O’Neil Order empowers your customers, boosting their support teams operating efficiency. Through the O'Neil Order web-based portal, your customers gain easy access to their stored inventory and to request services. O’Neil Order makes it easy for your customers to become proficient in searching for items, placing delivery and pickup orders and running reports.

NEW: Multi-Site Records Management With Annex.com


Present a Unified View of Records Information

Empower customers with an integrated view of their stored inventory across record center locations. With Annex, centralized information management can become a reality for your end users, delivering a new level of productivity for their operation.


Enable Real-Time Decision Making

24/7 access to real-time cross-records center information means your end-users can request, review and act on internal and external stakeholder requests faster and more accurately. Annex helps you win by equipping them to deliver more value to their business.

Learn More
Three bankers boxes stacked up and filled with records to be stored in a records center.

We scale as you grow

O'Neil Order is built to enable your customers to quickly and efficiently manage their records information scaling from 1,000 to more than 100 million boxes.

Trusted by over 1,000 record centers worldwide
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