Dashboard
How We Support You
Around the Clock Technical Assistance
Access our expert support team anytime, anywhere. With three global office locations (USA, UK, and Australia), O'Neil ensures that help is always within reach, no matter your time zone.
*24/5 coverage for O'Neil RsSQL. 24/7 for O'Neil Stratus
Software Updates
Stay ahead with the latest features and security enhancements. Our team ensures your software is always up to date, so you can maintain optimal performance and compliance.
Knowledge Base
Quickly find answers to common questions in our extensive knowledge base. It’s your go-to resource for troubleshooting and enhancing your knowledge of our software.
System Optimization
Our experts offer tailored advice to optimize your system’s performance, helping you to fully leverage the capabilities of O’Neil’s software and minimize any disruptions to your business.
“The support from O'Neil has been exceptional, ensuring our systems are always running smoothly.”
- Rick Jackson, Founder & Co-Owner
Why Choose O’Neil Support?
Expertise: Our support team has decades of experience in records management, backed by our in-house developers who continuously improve our products.
Reliability: Around the clock access to support across all time zones, with a commitment to resolving issues promptly.
Resources: Benefit from comprehensive training, a detailed knowledge base, and expert guidance tailored to your needs.
“O'Neil continually updates their software, so we could plan on using it indefinitely. ”
- Dave Aidney, Managing Director
